Name: RICK City: RALEIGH, NC
Question: WASHER WILL FILL, DRAIN AND SPIN BUT WHEN IT TRIES TO WASH OR GO RINSE IT WINDS CLOTHES AROUND THE AGITATOR. THE LOWER AGITATOR IS SUPPOSED TO AGITATE BACK AND FORTH BUT NOW IT ONLY AGITATES COUNTER CLOCKWISE IN A PULSING MOTION HELP!